OUR PROCESS
Our client service approach allows our clients to meet or exceed their established awareness and sales goals while finding new, more efficient strategies, which maximize available budgets. Here is a brief overview of the level of service we provide day in and day out.

Account Services
Each client is assigned to a senior account manager; a single point-of-contact allowing for prompt, informed communications, and supported by an assistant account manager. A Boner Group team member is always available during business hours.

Budget Process
Monthly, quarterly and/or annual budgets, media flow charts and calendars are prepared and presented to our clients to keep them informed of production costs and media placement and its status at any given point in time.

Status Reports
Clients find our weekly printed status report helpful in tracking and executing jobs. This document comprehensively outlines each project, its status, deadlines and required action.

Estimating and Approval
Our estimating and approval procedures leave no room for guesswork, ensure full communication and eliminate common errors. This process also includes project scheduling.

Media Reconciliation
Our media recap and reconciliation procedures ensure clients only pay for ads that ran, don't pay for ads that ran improperly and get their full money's worth.

Posting Process, Make Goods
Post-buy analysis ensures that negotiated ratings points are achieved, providing greater media accountability.

We believe in long-term partnerships, being an extension of our clients' companies, and in putting their ad dollars to work. Quite simply, our clients stay with us for one reason-We deliver results.